Describe your enquiry specifically so it can reach the appropriate contact. For an ongoing project, include its declaration number or clear project name.
Questions about your EPD project
For questions about the classification and handling of your EPD project, contact IBU at consulting@ibu-epd.com. State the product group, current stage and decision needing clarification. Direct questions about your calculations to your LCA specialist.
General contact
For general enquiries, contact IBU at info@ibu-epd.com or call +49 30 30 87 74 80. For access problems, describe the affected step and message. Do not send passwords.
Request an introduction or training
Explain whether you are preparing your first EPD or need help with a specific feature. State the number of participants, language and experience. Ask about suitable available options, dates and any charges.
Prepare before the discussion
Read the relevant guide and note outstanding points. A product description, number of sites and intended timeframe help with project scoping. This lets the discussion focus on unresolved decisions.